Email Tab - Shipping Functions & Notifications - Shipping Setup

Setup and configuration of email and other related functions are discussed in detail in the Email Functions Overview section.

Please review that section for more information about the options shown on this tab.

Most of the information on this tab mirrors the information entered on Store Information - Advanced System Options Tab . You can enter information on either tab and it will be recorded on both. IMPORTANT: There are shipping notification options that are only set via this tab

Shipping Notification Options

This sets features allowing you to send an email notification to recipients on all shipments.

Don’t Send Notification Email is the default. You can choose one of these other options as well.

Prompt on each package will prompt at the end of the shipment and ask if you wish to send an email for this shipment. Please note that if there is no email address setup for the consignee, no email will be sent and you will not be prompted to enter the email address at this point.
Always Send Notification Email will always send an email without prompting first, as long as there an email address for the consignee.

Here is a sample of the email that will be sent. The text between {} will be replaced as appropriate for the shipment. The contents of the email cannot be modified. You can click the Send Test Message button to have this sample emailed to the Shipping address email address configured in your software.

Subject: { ShippedFor} has shipped something to you

Body: On {Date}, { ShippedFor} sent an item to you via {Carrier}. The Tracking number for this article is { TrackNo}.

Thank you for choosing { StoreName} for your shipping and packaging needs.

Shipping Notification - Prompt For Email Address Options

The Email Address is blank option section controls address selection and creation. If this is set to Prompt, when you select or add an address and the Email address is blank, you will be prompted to add an Email address when you click Save or Use. If you do not wish to add an Email address, clicking Save or Use again will proceed without one.

Shipping Notification - Multiple Email Recipients

We expanded the e-mail field throughout the program to allow for multiple addresses, allowing more than one recipient to receive Invoices, Mailbox or Shipping notifications, and AR statements.

Separate multiple addresses with a semi-colon at any email address entry screen in ReSource.

IMPORTANT: Some carriers limit the amount of information we can send them:

We can only pass along the first e-mail address when you:
- Send a DHL package
- Ship a package with UPS’s Quantum View Notify
- No e-mail address is included when using FedEx web services (XML).