Custom Packaging:

Opens the Customer Packaging Estimator module.  This allows you to estimate the cost of packaging materials prior to shipping.  For more information, view the Custom Packaging Estimator topic.

Ship To Lookup:

Click the button at the beginning of the shipment to pick an existing address, or to create a new address.  You will usually click this button, or Custom Packaging, to start a shipment.  For more information, view the Ship To Lookup topic.

The address information should always be the starting point for any shipment

No Ship Button:

This button does what it says, it does not ship the package.  It is designed for situations where you want a price to come back to the POS for charges , but you do not want a shipping label generated.  You can click on this button at any point after you enter weight and dimensions.

No Ship button will turn red if selected

Reference/ Package ID:

Ref Pkg ID fields display the Reference Number and/or Package ID assigned.

ZIP Code Entry Box:

This is where you will enter the shipping destination ZIP Code.  Entry into this field then is used to determine zoning and service availability.

If you select a If you click the "Domestic" button below, this will change into the Country field, for entering International shipments.

Manifest Only Warning:

Manifest Mode Only mode allows you to create shipments, without corresponding charges being returned to the Point Of Sale Screen.  When Manifest Only mode is selected, all filtering is removed, and Manifest Only warning appears above the ZIP Code box.

For more information regarding Manifest Mode and Address Filtering, see the Ship To Lookup topic.

You can see that the Shipping Screen is in Manifest Mode only by looking above the ZIP Code entry box.

When you enter the Shipping Screen via the Ship Mail/Shipping menu item (versus the Shipping Button on the POS) you will be asked if you wish to enter Manifest Only mode

Domestic/International Button:

Clicking this button will change the ZIP Code field, above, into the Country field, for International shipments.

Res/ Com Button:

This button will let you switch between Residential and Commercial settings, thereby adjusting the rate charged.

Alternate City Name Listing:

Displays the zip code database table, which verifies the city and state . The P indicates this is primary service area.  The letter A indicates an alternate city served by that zip .

Some ZIP code ranges have alternate city names which can be used.  After entering the code, you can select an alternative city name only before the weight/dimensions are entered.  Once that information is entered, this field is locked to prevent service availability errors.

It is easier to select an alternate city name via the Dimension Entry Screen

Cost Brackets:

The number shown in the brackets is the total cost for the shipment, including specials and surcharges, less any tier discount entered in Shipping Setup.  It is formatted in this way so you can see on-the-fly what your total cost is for this shipment.  The cost shown is for the service currently selected on the shipping screen.  This section is useful so you always know what your costs are as you negotiate with customers.

Right Click on cost brackets to get a breakdown of the cost elements of the shipment

ZIP Code/Zone Box:

Displays the ZIP code and zone on which the shipment quote is based

Weight Boxes:

This displays the weight of package, broken down by pounds and ounces.  You can enter the weight in ounces in decimal form here as well.

Entry of .0625 into the Weight Box would be the same as entering one ounce in the Oz box

Shipment Total:

This is the total of all charges for the selected service.  Left click on this number to see a break-out of the component retail charges (Base Rate + Fuel + etc.).  

This is the number you will quote to the customer when rating a shipping transaction

Service And Charge Box:

Displays the service and charge for the selected shipment.  The ETA day and time commitment for the service is also displayed if known.  In the example shown here, EOD is displayed for End Of Day time commitment to this ZIP code.  Had a time commitment for this destination been available, it would have been shown (i.e. 10:30 for not later than 10:30 delivery).

Accessorials (Specials) Box:

Displays the surcharges both automatically and manually added to this shipment.  These would include Fuel Surcharges, Rural Surcharges, and Declared Value, among others.

Carrier Selection Area:

This is where you will choose the shipping service to use. The carriers are listed to the left, and the services they offer are in the rows to the right of them. Beneath each field you will find the cost to ship using that service, and if you have activated it, an ETA will be displayed. If the size or weight of the box is beyond the limits set by the carrier for that service, that will also be indicated in this area. You can choose more services by click the right arrow, in the bottom left corner. You can also choose more carriers by clicking the Add'l Rates button below.

See Also: Customize The Shipping Screen

See Also: Shipping Screen Indicators & Symbols

See Also: Shipping Screen Menus

Exit Button:

This will exit the shipping screen, without processing the current shipment.

For versions with Point of Sale functions, when a shipment with Custom Packaging is canceled you will be prompted to ask if the packaging charges should be posted to POS .  

• Yes will discard everything.  

• No will cancel the package, while bringing the packaging components back to POS to be charged to the customer or to be held as an estimate

ETA Button:

This will display the day of arrival according to carrier and destination ZIP Pcode.

Standard Rates\Additional Rates Buttons:

Displays the retail rates for the first four Carriers listed.

ReSource supports four rows of rates on the first screen, and four rows of rates on the Add'l Rates screen.  With Carriers introducing more services, there simply is not room to list them all on the first screen.  Our recommendation is that you display your most common services on the Standard Rates screen and the more specialized/uncommon services on your Additional Rates screen.

Other Carrier Button:

This is for processing shipments through a third-party shipper, such as a local LTL carrier.  For more information, review the Other Carrier topic.

Row Extension Arrow (More Services Button):

The Row Extension Arrow takes this another step further.  On each row, of each screen, there are seven cells per row.  Clicking the Row Extension Arrow extends the row out another 7 cells.  

Some customer prefer to put their extra services on Add'l Rates, some prefer to extend the row.  Which you use, or both, is up to you.

Specials:

Specials ( accessorials) are additional services added to the base shipping charge.  You add these services by clicking the Specials button, then selecting the services.

For more information on Specials, view the Special Shipping Services topic

The Specials button is only enabled after you enter the shipment information ( ZIP , Weight, Dimensions, Service, etc.)

Process Button:

The process button is where you make everything happen.  

The process button completes the shipping process, calculating and processing the shipment by placing it on the manifest, issues appropriate labels, and transfers the sale to the point of sale screen.

• Process Gray:  System is awaiting your input of information and service selection

• Process Red:  Warns you that the system is ready to process a label

• Process Yellow:  System will process when you hit the enter key once more

The system will process the shipment, produce a label, then print a confirmation receipt , then return the charges back to the Point Of Sale for completion .